Q: Do you need any appointment for COVID testing at any of the MyHealth locations?
A:Yes, schedule an appointment to have a brief Telemedicine call then drive to the clinic to be tested in your car.

Q: Will my insurance cover COVID testing?
A: Yes, most insurances cover testing, but recently insurance companies have changed their criteria for covering the test, so if you would like to know the exact amount of what they will cover, please contact your insurance company for the most accurate information.

Q: What if I do not have insurance?
A: We at MyHealth offer a discounted price for patients who do not have insurance.

Q: What type of COVID testing do you offer?
A: We offer a Rapid Nasal Swab; Rapid Serology Testing and we also send a confirmatory swab to lab.

Q: What lab do we use at MyHealth?
A: We currently utilize Ascension Lab.

Q: How long does it take for results?
A: If you choose to have a rapid test, you will receive your results that day. Results for the confirmatory sent out will take approximately 72 hours or more- depending on the lab.

Q: If I need a work, clearance how do I get one?
A: MyHealth Urgent Care follows CDC guidelines on clearing patients to return work. Current CDC recommendation:
-After you receive two negative test results in a row, at least 24 hours apart,
-10 days have passed since the date you had your positive test for those who had no

symptoms,

-At least 10 days since symptoms first appeared and At least 24 hours with no fever without fever-reducing medication and other symptoms of COVID-19 are improving, 

-If you have a weakened immune system due to a health condition or medication, you might need to stay home and isolate longer than 10 days,
-If you had severe illness from COVID-19 (you were admitted to a hospital and needed oxygen), your healthcare provider may recommend that you stay in isolation for longer than 10 days after your .

Q: How do I obtain a copy of my results?
A: You can request for us to email you a copy on the day of your visit or when one of our Medical Providers call you with results please request it at that time. You also can pick up

a copy of your results from the office.

Q: Will the antibody test tell me if I have ever had COVID-19?
A: Yes, the antibody test we use can detect IgG antibodies which is your long term antibodies your body builds, although we can't determine when or how, we can use the

result of having a positive IgG antibody as an indication that you have had the virus

before.

Q: Can I be tested if I do not have symptoms?
A: Yes, our testing services are open to the public but if you do not meet certain requirements your insurance might not cover the testing,
CDC Considerations for who should get tested :
-People who have symptoms of COVID-19,
-People who have had close contact (within 6 feet of an infected person for at least 15

minutes) with someone with confirmed COVID-19,

-People who have been asked or referred to get testing by their healthcare provider.

Q: How accurate are the rapid test?
A: Our rapid test have a high sensitivity to level to detect the virus, however, there is always

chances of false-negatives, which is why we send a conformation sample to the lab to

ensure the results of the rapid testing we do in office.

Q: How can I learn more about that test that you use?
A: At the time of your visit, you can ask any of the MyHealth staff for a fact sheet on the test

that you are having it done.

COVID TESTING Q&A

   MyHealth
​   URGENT CARE